All orders are processed within 3-4 business weeks (excluding weekends and holidays) after receiving your order confirmation email. Orders placed over the weekend are shipped on Mondays. You will receive another notification when your order has shipped.
We offer free express shipping on all orders irrespective of the cart value.
We offer free express shipping on all orders above 1000 USD. An amount of 100 USD will be charged if the cart value is below 1000 USD. International Shipping will be delivered within 3-4 weeks of order placement.
Though we would love to but unfortunately our courier partners do not provide delivery to P.O. boxes.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2weeks of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.
For more details, please kindly visit our refund policy section.